Ratings & Reviews

Overall Rating

5
(195 reviews)
96.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Sade A. - |Recommended: NoReviewer — I would just expect the unexpected.
response from property -Sade, Thanks for taking the time out in leaving us a review. I will be calling you get a little more feedback. Thanks, The Flatts
submitted by Kaeyatah N. - |Recommended: YesRecommend. — Moved here in the beginning of January and I honestly like the environment here. the front office and maintenance are helpful and appreciate their care.
response from property -Kaeyatah, thank you for leaving us an honest review we appreciate your feed back and enjoy having you here. If there is anything you need, we are always here to help. Best, The Flatts
submitted by Leslie P. - |Recommended: YesGreat Staff — Great caring staff
response from property -Leslie, Thanks for leaving us your honest review. Our staff is here whenever you need us ❤️
submitted by Jared J. - |Recommended: Yes5 Star — Absolutely wonderful. Nice and quiet. Concierge is very helpful and pleasant. The move was very smooth and easy going
response from property -Jared, I'm glad you are settling in your apartment, we are glad you chose to live here at The Flatts . If there is anything you need, we are here to help 😁
submitted by Jose C. - |Recommended: YesI really recommend — I really recommend this place
response from property -Jose, we are glad to hear you would recommend The Flatts we love having you as a resident. If you need anything we are here. Thanks, Flatts Fam
submitted by William P. - |Recommended: YesPlace is amazing — Love it
response from property -William, Thanks for your feedback we love to hear you love the Flatts!
submitted by Phillip J. - |Recommended: YesOverall not bad — Overall not a bad spot. Before signing the lease I wished the office staff gave me more information about certain things. Other than that the apartment is nice but a little small.
response from property -We appreciate your input as it helps us continually improve our services. We're pleased to hear that you find the apartment to be nice, though we understand your comment about its size. Your comfort and satisfaction are important to us, and we'll certainly keep your feedback in mind as we work on making improvements. Regarding the information provided during the lease signing process, we apologize if there was any lack of clarity or detail. We will use your comments as an opportunity to enhance our communication and ensure future tenants have a more comprehensive understanding of all relevant information. If you have any specific concerns or questions that you'd like to address, please feel free to reach out to our office. We're here to assist you and ensure that your experience at The Flatts is a positive one. Once again, thank you for choosing us as your home. The Flatts
submitted by Isaiah W. - |Recommended: YesGreat living — They took care of my problems asap. And are always ready and willing to accommodate my needs.
response from property -"We're delighted to hear that we could resolve your issues quickly and that we're always here to accommodate your needs. Thank you for your positive feedback!"
submitted by Daisuke M. - |Recommended: YesReview — Recommended for Salisbury University and University of Maryland Eastern Shore students.
response from property -Thank you so much for your positive review! We're delighted to hear that you recommend our student housing to Salisbury University and University of Maryland Eastern Shore students. Providing a comfortable and supportive living environment for students is our top priority, and we're thrilled that you've recognized the value we offer. If you have any further feedback or suggestions, please don't hesitate to let us know. We appreciate your recommendation and look forward to continuing to serve our students with the best possible experience. Thanks, The Flatts
submitted by Evelsonder B. - |Recommended: YesHmm — Hmm
response from property -Thank you for choosing our student housing and taking the time to leave a 4-star rating. We're glad to see that you had a positive experience with us. We value feedback from our residents, as it helps us understand what we're doing right and how we can improve. If you have a moment to share your thoughts on your stay or any aspects you particularly enjoyed, we would greatly appreciate it. Your insights can be incredibly helpful for both our team and potential residents looking for insights into our community. Thank you once again for choosing us. We hope to continue exceeding your expectations and providing an exceptional living experience.
submitted by Khadijah J. - |Recommended: YesN a — N a
response from property -If there's ever anything you need, any suggestions you'd like to share, or any way we can continue to enhance your time here, please don't hesitate to reach out. Your happiness is our priority, and we're here to support you in any way we can. Thanks, The Flatts
submitted by Grace M. - |Recommended: YesReview — everything is nice besides the construction. there are cracks in the moulding, there is a leak under my sink, the oven was put in crooked, and the floor and everything has little splatters of paint.
response from property -We greatly value your input, as it aids us in continuously improving our services and the overall living environment. We sincerely apologize for any inconveniences you've encountered related to the ongoing construction. Your concerns about the cracks in the molding, the leak under your sink, the oven installation, and the presence of paint splatters on the floor and other surfaces are duly noted. It's our priority to address these matters promptly and effectively to ensure your comfort and satisfaction. Our maintenance team is diligently working to address these issues, and we are committed to rectifying them in a timely manner. We appreciate your patience as we work through these challenges and strive to enhance your living experience. If you have any further details to share or if you'd like to discuss any of these concerns in more depth, please feel free to contact me directly. Your feedback is invaluable in helping us identify areas for improvement and deliver the exceptional living environment you deserve. Once again, thank you for sharing your observations with us. We remain dedicated to providing you with the best possible living experience within our community. Warm regards,
submitted by Berkeley M. - |Recommended: YesNice — Would recommend
response from property -I wanted to take a moment to personally express our gratitude for the positive review you left for our community. Your feedback means a lot to us, and we are thrilled to learn about your positive experience. Thanks, The Flatts
submitted by Gabriela H. - |Recommended: YesI recommend — i love living here
response from property -We couldn't be happier to read your wonderful review expressing your love for living in our community. Your words truly warmed our hearts and reaffirmed our commitment to providing an exceptional living experience for all our residents. Creating a place that feels like home and brings joy to our residents is at the core of what we do. We're dedicated to maintaining the high standards that have led to your positive experience so far. If there's ever anything you need, any suggestions you'd like to share, or any way we can continue to enhance your time here, please don't hesitate to reach out. Your happiness is our priority, and we're here to support you in any way we can. Thank you once again for your kind words and for choosing to be a part of our community. We're privileged to have you here and look forward to continuing to provide you with a comfortable and enjoyable living environment.

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

Frequently Asked Questions

The Flatts Salisbury has an overall rating of 5 out of 5 stars, based on 195 resident reviews.