Ratings & Reviews

Overall Rating

5
(198 reviews)
96% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Jenna K. - |Recommended: YesGood place to live off campus — Only a five minute drive to campus and in a very quiet area. There were some issues that maintenance quickly took care of.
response from property -Jenna,Thank you for sharing your feedback! We're glad to hear that you enjoyed the convenient location and peaceful environment. We also appreciate your acknowledgment of our maintenance team's efforts to address any issues promptly. If there is anything else we can do to make your experience even better, please don't hesitate to reach out. Best regards, Stephanie Community Manager
submitted by Zuhair I. - |Recommended: YesThe Flatts review — Great Manager Very caring of her tenets.
response from property -Zuhair, thank you for your kind words! I'm glad to hear that you feel well taken care of. It's important to me that all my tenants have a positive experience, and I'm always here to support you. If there's anything else you need, please don't hesitate to reach out! Best, Stephanie Community Manager
submitted by Caleb D. - |Recommended: YesGreat — I’m enjoying my stay.
response from property -Caleb, so glad you are enjoying your stay. Make sure you come to the upcoming resident events! Best, Stephanie Community Manager
submitted by Devin L. - |Recommended: Yes303b — Overall was pretty clean, noticed some paint splashes on the laminate flooring. The desk also seems to be unlevel.
response from property -Devin, thank you for your feedback! We're glad to hear that you found the space overall clean. We apologize for the paint splashes on the laminate flooring and the desk being unlevel. We'll address this issue promptly with our painter to ensure everything meets the high standards we strive for. Best, Stephanie Community Manager
submitted by Rolange G. - |Recommended: Yes‘Oui je recommanderiez à plusieurs personnes de vivre à Flatts c’est propre. Il les gens communiquent avec vous par mail ils ont beaucoup de respect pour tout le monde et envie dans la paix. Ici c’est génial j’adore flatt’s — Je dois remercier tous les équipes de Flatts, les accueil chaleureux, beaucoup de respect. Le bâtiment est propre et on est en paix ici et surtout en sécurité.
response from property -Merci beaucoup pour votre message chaleureux. Nous sommes ravis que vous vous sentiez bien accueilli et en sécurité chez Flatts. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que vous appréciez la propreté et la tranquillité de notre bâtiment. N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. Merci encore pour votre confiance. Cordialement, L'équipe de Flatts
submitted by Hannah B. - |Recommended: YesHannah Beegle — Good
response from property -Hannah, Thanks for leaving us your feedback. We are here if you need anything. Thanks, the Flatts
submitted by Donald T. - |Recommended: YesEasy peezy — The entire process was easy and very comfortable
response from property -Donald, We're thrilled to hear that the entire process was easy and comfortable for you. Providing a smooth and pleasant experience is always our top priority. If you need anything else in the future, don't hesitate to reach out.
submitted by Bailey R. - |Recommended: YesOverall review - move in — i just moved into my 1bed 1bath apartment but everything is good so far - there’s some minor issues concerns but that’s just living in a student apartment complex
response from property -Bailey, thank you for taking the time to share your feedback! We're glad to hear that you're settling into your new 1-bedroom, 1-bathroom apartment and that everything is going well overall. If there are any specific concerns you'd like to address, please don't hesitate to reach out to our team. We're here to ensure that your experience remains positive throughout your stay and will be happy to assist with any issues you may encounter. Welcome to the community! Best, Stephanie Hall Community Manager
submitted by Eian F. - |Recommended: YesFirst 48 hours — The first day, was hectic, but the view and the homeliness, made up for it. Everything is as advertised and all up to code and condition. No bugs, nothing to get fixed immediately. Most of all, no complaints.
response from property -Eian,thank you for your review! We're sorry to hear the first day was a bit hectic, but we're glad the view and the homely atmosphere made up for it. It's great to know everything met your expectations and that there were no issues. If you ever need anything during your stay, don't hesitate to reach out. We're here to ensure you have a wonderful experience! Best, Stephanie Hall Community Manager
submitted by Erin S. - |Recommended: YesThe Flatts — This is a wonderful community with lots of amenities. Easy to apply and communicate with staff during the process. Would highly recommend
response from property -Erin, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the community and found the application process smooth. Our team works hard to make sure everything runs seamlessly, and we’re glad it made a positive impression. We truly appreciate your recommendation and look forward to continuing to provide a great experience for you! Best, Stephanie Hall Community Manager
submitted by Amiyah F. - |Recommended: YesLiving space — Everything has been easy and help has been wonderful
response from property -Amiyah, thank you for your wonderful feedback! We're so glad to hear that everything has been easy for you and wonderful! If you ever need further assistance, we're always here to help! Best, Stephanie Hall Community Manager
submitted by Eian F. - |Recommended: YesRecommendation — N A
response from property -We truly appreciate your recommendation and look forward to continuing to provide a great experience for you! Best, Stephanie Hall Community Manager
submitted by Jayceon M. - |Recommended: YesJust Moved in — The move in process was amazing The staff does a great job at assisting the residents on any key information, when you are ready to move in You all are the best.
response from property -Jayceon, We're thrilled to hear that your move-in process went smoothly and that our staff was able to assist you with everything. We strive to make the experience as seamless as possible, and it’s wonderful to know we met your expectations. If you ever need anything, we're here for you. You're the best! Best, Stephanie Hall Community Manger
submitted by Kilian G. - |Recommended: YesGreat — Great
response from property -Killian, thank you for your rating! We hope you are enjoying your apartment. Best, Stephanie Hall Community Manager
submitted by Dylan S. - |Recommended: YesGood — Pretty good
response from property -Dylan, glad to hear everything is good! If there is anything you need, we are here to help. Best, Stephanie Hall Community Manager

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

Frequently Asked Questions

What is the overall resident rating for The Flatts Salisbury?
The Flatts Salisbury has an overall rating of 5 out of 5 stars, based on 198 resident reviews.