FAQ | The Flatts Salisbury
General
Where is the leasing office for The Flatts Salisbury?
Our leasing office is conveniently located at:
202 Onley Rd, Salisbury, MD 21804
Stop by to tour our apartments or speak with a leasing specialist today
Do I have to be a student to live at The Flatts Salisbury?
No. The Flatts Salisbury welcomes all qualified applicants, including undergraduate and graduate students from Salisbury University (SU), the University of Maryland Eastern Shore (UMES), Wor-Wic Community College, and other colleges and universities, as well as university employees, young professionals, and families.
You do not need to attend Salisbury University or be enrolled in college to apply.
What lease terms does The Flatts Salisbury offer?
We provide 10- and 12-month installment leases. While we typically do not offer leases shorter than 10 months, please contact our Salisbury leasing office to ask about any specials or short-term availability.
Are The Flatts Salisbury apartments furnished?
Yes! All apartments at The Flatts Salisbury come fully furnished, making it easy to move in and feel at home.
Our furniture package typically includes:
- Living room: sofa, lounge chair, coffee table, end table, media center
- Bedroom: full XL bed, dresser, nightstand, desk, chair
Is there on-site parking at The Flatts Salisbury?
Yes. The Flatts Salisbury provides on-site resident parking, with covered parking and reserved-space options available.
Contact the leasing office at (410) 891-6828 to confirm availability, fees for each parking option, vehicle-registration or permit requirements, and visitor-parking arrangements.
What floor plans are available at The Flatts Salisbury?
The Flatts Salisbury offers a variety of 1-, 2-, 3-, and 4-bedroom apartments to fit different lifestyles. Our spacious floor plans are ideal for students, university employees, and local residents. Visit our Floor Plans page to explore layouts and reserve your apartment today.
Is renter’s insurance required at The Flatts Salisbury?
Yes. Residents must carry a tenant liability policy covering damage to the apartment during the lease term, with minimum coverage of $100,000 in general liability. We also recommend personal property coverage for your belongings. Residents who cannot provide proof of insurance will be automatically enrolled in our coverage for $13/month.
Are The Flatts Salisbury apartments pet-friendly?
Yes. The Flatts Salisbury welcomes cats and dogs with prior approval and has a fenced dog play area.
The pet policy allows up to two pets per apartment, or one pet when a resident leases a single bedroom in a shared apartment. Breed restrictions apply.
Review the pet policy and confirm applicable charges with the leasing office before bringing a pet to the community.
What if I don’t have roommates? Does The Flatts Salisbury offer roommate matching?
No problem! Our roommate-matching service pairs you with residents who have similar lifestyles and interests. Simply fill out the form during the application process, and we’ll handle the rest.
What is an individual lease at The Flatts Salisbury?
An individual lease means you are responsible only for your portion of the rent. If a roommate transfers, graduates, or moves out, you are not liable for their rent. This differs from a joint lease, which makes each resident responsible for the full rent of the unit.
Do I need a lease guarantor at The Flatts Salisbury?
All applicants are screened, and a lease guarantor or additional security deposit may be required. Security deposits vary by floor plan. Contact our leasing specialists in Salisbury for details.
Are utilities included at The Flatts Salisbury?
Rent also includes high-speed internet, water, sewer and trash removal.
How can I pay rent at The Flatts Salisbury?
Rent is due on the first of each month and can be paid:
- In the office with a check or money order
- Online through the Resident Portal using a debit or credit card (one-time or recurring payments)
What colleges and universities are near The Flatts Salisbury?
The Flatts Salisbury is located at 202 Onley Road near Salisbury University (SU — 0.25-mile walk) and within commuting distance of the University of Maryland Eastern Shore (UMES — 12.1 miles by car). Wor-Wic Community College in Salisbury is another local option for residents. Students attending these and other colleges and universities are welcome to apply.
Is The Flatts Salisbury part of Salisbury University Housing?
The Flatts Salisbury is a privately operated off-campus apartment community. Residents renting directly through The Flatts Salisbury apply and sign a lease with the community rather than through Salisbury University’s on-campus housing system. SU students should separately confirm that their housing choice complies with the university’s residency requirements.
Can Salisbury University freshmen or sophomores live at The Flatts Salisbury?
Students with an approved exemption from Salisbury University’s two-year residency requirement may lease at The Flatts Salisbury, subject to the community’s application and qualification requirements. SU generally requires freshmen and sophomores to live on campus. Students subject to that requirement should obtain approval through SU Housing and Residence Life before signing a private off-campus lease. Signing a lease does not itself waive the university’s requirement.
Is there a free shuttle from The Flatts Salisbury to Salisbury University?
Yes. Salisbury University partners with Shore Transit to provide free weekday shuttle service with stops at The Flatts Salisbury and the campus bus stop near Guerrieri Academic Commons. SU also includes The Flatts Salisbury among its on-demand shuttle destinations. Check the university’s timetable for operating hours and rider eligibility. SU students should carry their student ID when using the service.
Do The Flatts Salisbury apartments have private bathrooms?
Yes. The Flatts Salisbury offers private bedroom and bathroom suites. The B1, C1, and D1 shared-apartment layouts provide a bathroom connected to each bedroom, so roommates can share the kitchen and living areas without sharing a bathroom.
Do The Flatts Salisbury apartments have an in-unit washer and dryer?
Yes. The Flatts Salisbury apartments include a washer and dryer inside the apartment, allowing residents to do laundry at home without using a shared community laundry room.
What kitchen appliances are included at The Flatts Salisbury?
The Flatts Salisbury apartments include a refrigerator, stove and oven, microwave, and dishwasher. Appliance finishes vary by apartment, with stainless steel packages available in select floor plans. Residents should bring their own cookware, dishes, utensils, and any small countertop appliances they want to use.
What should I bring when moving into The Flatts Salisbury?
Residents should bring personal belongings and household essentials such as bedding, towels, cookware, dishes, utensils, toiletries, cleaning supplies, and personal electronics. The apartments are furnished, so review the furniture package for your selected layout before purchasing additional furniture. Kitchen appliances and an in-unit washer and dryer are provided.
Is The Flatts Salisbury pricing per person or per apartment?
Both types of pricing can appear, depending on the space option selected. An option labeled “Furnished Per Person” shows the rental installment for one resident, while “Entire Unit Furnished” shows the rate for the whole apartment. Check the space-option label and lease term when comparing prices, and review the full leasing quote for any additional charges.
How do I apply for an apartment at The Flatts Salisbury?
Select Apply Now on The Flatts Salisbury website and create an applicant account to begin. You can save your progress, return to finish your application, and check its status online. Review the available floor plans and lease terms before completing your application.
Can my guarantor complete their application online?
Yes. Guarantors and co-applicants can complete their application steps online using the invitation sent to their email. They should follow that invitation rather than creating a separate applicant account through the main application form.
Can I take a virtual tour of The Flatts Salisbury?
Yes. The Flatts Salisbury offers online photographs and 360-degree virtual tours of the clubhouse, business center, and A1, B1, and D1 apartment layouts. Students and parents can explore these spaces remotely before arranging an in-person visit.
Can I request specific roommates or a specific apartment at The Flatts Salisbury?
Contact The Flatts Salisbury leasing office at (410) 891-6828 with your preferred roommates and apartment layout before completing your housing arrangements. The leasing team can explain available options and whether your requests can be accommodated. Roommate matching is also available for applicants who do not already have roommates in mind.
When should I sign a lease at The Flatts Salisbury?
Begin your housing search once you know when you need an apartment. Reservations are handled on a first-come, first-served basis, so completing the leasing process early gives you more opportunity to choose your preferred layout. Salisbury University students who are subject to the university’s residency requirement should confirm their eligibility to live off campus before signing.
What should I do if my preferred floor plan at The Flatts Salisbury is sold out?
Contact the leasing office at (410) 891-6828 to ask about other layouts, different lease periods, and whether a waiting list is available. Ask how future openings are communicated and confirm availability before making plans around a particular apartment.
Does The Flatts Salisbury have study rooms and free printing?
Yes. The Flatts Salisbury offers shared and private study areas, along with a 24-hour business center with free printing. Residents can use these spaces to work on assignments, study independently, or meet with classmates. Follow the community’s access instructions and printing procedures.
Does The Flatts Salisbury have a fitness center?
Yes. The Flatts Salisbury offers a 24-hour fitness center with cardio equipment and free weights, giving residents a place to exercise without leaving the community.
What outdoor amenities are available at The Flatts Salisbury?
The Flatts Salisbury offers an open-air pavilion with grilling areas, an outdoor fireplace, an activity lawn, a hammock garden, and a beach volleyball court. The community also has a fenced dog play area. Residents and guests should follow the posted rules and access hours for shared outdoor spaces.
Is The Flatts Salisbury a smoke-free property?
Yes. The Flatts Salisbury is a smoke-free apartment community. Residents and guests should follow the community’s smoke-free policy.
How do I submit a maintenance request at The Flatts Salisbury?
Residents can submit routine maintenance requests through The Flatts Salisbury Resident Portal, which is accessible online 24/7. The community also offers 24-hour emergency maintenance. For an urgent maintenance issue, follow the community’s emergency-reporting instructions rather than relying only on a routine online request.
Can I sublease my apartment at The Flatts Salisbury?
Residents who need to leave before their lease ends should contact the leasing office at (410) 891-6828 before arranging a sublease, lease takeover, or replacement resident. Any arrangement must follow the resident’s lease agreement and obtain any required management approval.
What happens if I need to break my lease at The Flatts Salisbury?
Residents considering an early move-out should review their lease agreement and contact The Flatts Salisbury leasing office at (410) 891-6828. The leasing team can explain applicable notice requirements, potential charges, and any available options for the resident’s situation.
How does lease renewal work at The Flatts Salisbury?
Residents who want to stay for another lease term should contact The Flatts Salisbury leasing office at (410) 891-6828 before their current lease ends. The leasing team can explain renewal availability, rates, and lease-term options.
Can residents stay at The Flatts Salisbury during school breaks and holidays?
Yes. Residents can remain in their apartments during university holidays and academic breaks that fall within their active lease term. Check your lease’s start and end dates when planning housing for summer or other extended breaks.