Ratings & Reviews

Overall Rating

(124 reviews)
98.4% of customers recommend this property

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Resident Reviews

submitted by Jenna F. - |Recommended: YesGreat except for the overwatering — I enjoy living at The Flatts, but the amount of water used on the lawn on a daily basis is leading to issues. It leaves puddles in the sidewalks and by the curbs in the streets which grow algae and insects. The grass is most always wet and it smells. If daily watering could be cut back especially when it rains and better drainage incorporated that would help the issue tremendously.
response from property -Thank you for the review Jenna! We appreciate the honest feedback, we will look into new ways that we can help eliminate excess water in the future to better help our tenants! - Flatts Salisbury Team
submitted by Adanne U. - |Recommended: NoUnfair prices — I am being honest the presentation is nice but the amount of hidden fees is just unreasonable. Many of us are college students and many of us are human beings who wished our fellow human beings would have sympathy for us as well. Not at all satisfied with this housing and will not recommend to others.
response from property -Hi Adanne! Thank you leaving us a review. We love interacting with our college students on property. Reviewing your accounts record upon move in, there were no hidden fees added to your account. However, you were required to pay the standard parking and utility fees that are discussed prior to you signing a lease and before move in. We would love to go over this with you, please reach out to the front office so we can better assist you! - Flatts Salisbury Team
submitted by Nicholas M. - |Recommended: YesFirst Review — I would recommend this place for someone to live in
response from property -Thank you Nicholas! We have loved having you here! Thank you for taking the time to leave us a review. - Flatts Salisbury Team
submitted by Joseph - |Recommended: YesAt night the bedroom is filled with German cockroaches.
response from property -Hey Joseph! Thanks for the feedback. We take issues like this seriously as we want to provide a quality service for our tenants, please reach out with more information so we can better assist you! Thank you for letting us know about this and we appreciate you taking the time to leave a review. - Flatts Salisbury Team
submitted by Joseph - |Recommended: YesAt night the bedroom is filled with German cockroaches.
submitted by Helen H. - |Recommended: YesN A — N A
submitted by Michella S. - |Recommended: YesMove in — Was good
response from property -Thanks, Michella!
submitted by Styles W. - |Recommended: Yes224 207 — well designed infrastructure small bug insect problem
response from property -Hi Styles, thanks for the review. We will be more than happy to resolve the insect issue. Please make sure to contact the office!
submitted by Calvin B. - |Recommended: YesThe Flatts — Great place.
response from property -Thanks, Calvin!
submitted by Kenya B. - |Recommended: YesFirst day review — I really like how clean the property is And how mostly it’s pretty quiet And my overall move in was really smooth
response from property -Hi Kenya! That's so good to hear!
submitted by Autumn W. - |Recommended: YesWorth your money — Would recommend to a friend
response from property -Thanks, Autumn. We'd love to have your friends!
submitted by Delaney M. - |Recommended: YesGreat Space — Love how spacious everything is.
response from property -Great to hear, Delaney!
submitted by Natalie B. - |Recommended: YesThe Flatts — Super nice area Very friendly staff
response from property -Thanks, Natalie! We love having you as a resident!
submitted by Alexis S. - |Recommended: YesAlexis — It’s fantastic
response from property -Thanks, Alexis!
submitted by Arwen P. - |Recommended: YesMove in — I like the apartment it’s clean and well set up.
response from property -Good to hear, Arwen. Glad to have you!

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.