Ratings & Reviews

Overall Rating

4
(41 reviews)
97.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Tyre B. - |Recommended: YesAmazing — Peaceful
response from property -Thank you for your review Tyre! We are so glad you enjoy living at The Flatts.
submitted by William P. - |Recommended: YesNice newly renovated property, very homely — I would say its very nice
submitted by Nicolas M. - |Recommended: YesPretty good. — It's nice. The bedrooms are a decent size and utilities are included for a relatively reasonable rate. Though the owners will try to get money out of you in any way they can, whether it be through water heating or renters insurance.
response from property -Thank you for your honest review Nicolas. We are glad to hear that you like the apartment so far. All of the insurance and utility charges are all outlined in the lease agreement, but if you have any other concerns you would like to discuss with us please do not hesitate to contact our office!
submitted by Kasey B. - |Recommended: YesI love living here. The staff is so friendly and helpful. I love the way the renovations look. Parking is great, I never have an issue finding a spot. The only weakness is how thin the walls are because you can hear everything. Also amazing water pressure in the shower.
response from property -Thank you for your feedback Kasey! We are so glad that you have had pleasant interactions with our staff and like our renovations. If you ever have a noise complaint that you would like to bring to the attention of our staff, please let us know!
submitted by Hannah W. - |Recommended: YesThe Flatts is great, I've lived here for two years. I love the gym and the study room that they provide for their residents. They do a great job with COVID Safety and the staff is always super nice
response from property -Thank you for your review Hannah! We are so glad that you have had pleasant interactions with our staff and that you enjoy our resident events. Please let us know if there is anything else we can do for you!
submitted by Alexis M. - |Recommended: YesThe Flatts is a GREAT location It’s very quiet, the apartments are up to date with appliances. The staff is extremely helpful, the maintenance staff is always timely, and there is always some for you to do. With it being COVID the Flatts staff make all of their activities COVID safe but fun I would recommend to anyone new in the area.
response from property -Thank you for your feedback Alexis! We are so glad that you have had a pleasant interaction with our staff and enjoy our resident events. If you ever need anything from us in the future, please don't hesitate to let us know!
submitted by Lucas W. - |Recommended: YesVery friendly for young adults — It works, I mean there are some small things here and there, but in the grand aspect of what you getting for price its no too bad
response from property -Thank you for your review Lucas. We are glad that you have enjoyed your stay here so far, but please let us know if there is anything we can do to help make your stay more enjoyable!
submitted by Rashid A. - |Recommended: YesPerfect — Awesome
response from property -Thank you for your honest review! We are so glad that you have enjoyed your stay at the Flatts so far.
submitted by Elizabeth D. - |Recommended: Yes10 10 — Living here has been absolutely amazing. Its absolutely beautiful and clean. I am a junior at Salisbury and living off campus alone can be nerve wracking but I feel very safe and secure here.
response from property -Thank you for your honest review Elizabeth. We are so happy to have you as part of the Flatts family and that you decided to renew your lease with us! Please let us know if there is ever anything we can do for you in the future.
submitted by Sarah D. - |Recommended: YesI really like the place. — I like the place a lot. The staff is extremely professional and courteous. The maintenance guys seem to be very on top of things. I really like the amenities that are offered within the lease. The only concern I'm having at the moment is I was offered the month of February for free because it was something the Flatts was offering at the time I signed the lease, but now being tomorrow is February 1st it's showing on the portal that I owe rent. So I'm hoping to get that cleared up. Hopefully, they stand by what they say. The apartment itself is clean and peaceful, although you can hear your neighbors through the walls a bit.
response from property -Sarah, Thanks for your review, we were just waiting for you to sign that concession now that it is signed we went ahead and adjusted your account to reflect your one month free. We are glad you are enjoying your stay here and if there is anything you need please let us know! Sincerely, your friends at The Flatts 😁
submitted by Britney H. - |Recommended: YesI love living here the apartments are fully furnished and renovated. It’s close to campus, they allow dogs, and the staff is super friendly. Great place to live
response from property -Britney, Thanks for your honest review! We appreciate your feedback. We are glad you are enjoying your stay here at The Flatts if there is anything you need please let us know. Thanks, Your Friend At the Flatts
submitted by Emari F. - |Recommended: YesI love them — Amazing place to live
response from property -Emari, We are glad you are enjoying your new apartment! If you need anything please let us know, Your friends here at The Flatts 😊
submitted by Valerie L. - |Recommended: YesFLATTS SALISBURY COMMUNITY — The FLATTS Salisbury apartment is a nice community, and the staff was very helpful. The common areas and grounds well kept. I would recommend additional lighting and sweeping of the exterior staircase.
response from property -Valerie, thanks for your honest review! I'm glad you are enjoying your stay here so far and we will come by at night to make sure there are no lights out in your building! If you need anything please let us know. Thanks, Your Friends At The Flatts 😊
submitted by Lanijha P. - |Recommended: YesThe property is beautiful i just wish it was a pool — its nice, you have your own space and everything is included
submitted by Tyler R. - |Recommended: YesUnexpected great apartment — Moved in with not too much of a wait because of the background check but the overall space they provide you when you move in is great.
response from property -Tyler, Thanks for your honest review! We love having you here, if there is anything you need just let us know. Thanks, The Flatts

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Flatts Salisbury, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Flatts Salisbury, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose