Ratings & Reviews
Resident Reviews
|Recommended: YesPlace is amazing — Love it
response from property -William, Thanks for your feedback we love to hear you love the Flatts!
|Recommended: YesOverall not bad — Overall not a bad spot. Before signing the lease I wished the office staff gave me more information about certain things. Other than that the apartment is nice but a little small.
We appreciate your input as it helps us continually improve our services.
We're pleased to hear that you find the apartment to be nice, though we understand your comment about its size. Your comfort and satisfaction are important to us, and we'll certainly keep your feedback in mind as we work on making improvements.
Regarding the information provided during the lease signing process, we apologize if there was any lack of clarity or detail. We will use your comments as an opportunity to enhance our communication and ensure future tenants have a more comprehensive understanding of all relevant information.
If you have any specific concerns or questions that you'd like to address, please feel free to reach out to our office. We're here to assist you and ensure that your experience at The Flatts is a positive one.
Once again, thank you for choosing us as your home.
The Flatts
|Recommended: YesGreat living — They took care of my problems asap. And are always ready and willing to accommodate my needs.
"We're delighted to hear that we could resolve your issues quickly and that we're always here to accommodate your needs. Thank you for your positive feedback!"
|Recommended: YesReview — Recommended for Salisbury University and University of Maryland Eastern Shore students.
Thank you so much for your positive review! We're delighted to hear that you recommend our student housing to Salisbury University and University of Maryland Eastern Shore students. Providing a comfortable and supportive living environment for students is our top priority, and we're thrilled that you've recognized the value we offer. If you have any further feedback or suggestions, please don't hesitate to let us know. We appreciate your recommendation and look forward to continuing to serve our students with the best possible experience. Thanks, The Flatts
|Recommended: YesHmm — Hmm
Thank you for choosing our student housing and taking the time to leave a 4-star rating. We're glad to see that you had a positive experience with us. We value feedback from our residents, as it helps us understand what we're doing right and how we can improve.
If you have a moment to share your thoughts on your stay or any aspects you particularly enjoyed, we would greatly appreciate it. Your insights can be incredibly helpful for both our team and potential residents looking for insights into our community.
Thank you once again for choosing us. We hope to continue exceeding your expectations and providing an exceptional living experience.
|Recommended: YesN a — N a
If there's ever anything you need, any suggestions you'd like to share, or any way we can continue to enhance your time here, please don't hesitate to reach out. Your happiness is our priority, and we're here to support you in any way we can. Thanks, The Flatts
|Recommended: YesReview — everything is nice besides the construction. there are cracks in the moulding, there is a leak under my sink, the oven was put in crooked, and the floor and everything has little splatters of paint.
We greatly value your input, as it aids us in continuously improving our services and the overall living environment.
We sincerely apologize for any inconveniences you've encountered related to the ongoing construction. Your concerns about the cracks in the molding, the leak under your sink, the oven installation, and the presence of paint splatters on the floor and other surfaces are duly noted. It's our priority to address these matters promptly and effectively to ensure your comfort and satisfaction.
Our maintenance team is diligently working to address these issues, and we are committed to rectifying them in a timely manner. We appreciate your patience as we work through these challenges and strive to enhance your living experience.
If you have any further details to share or if you'd like to discuss any of these concerns in more depth, please feel free to contact me directly. Your feedback is invaluable in helping us identify areas for improvement and deliver the exceptional living environment you deserve.
Once again, thank you for sharing your observations with us. We remain dedicated to providing you with the best possible living experience within our community.
Warm regards,
|Recommended: YesNice — Would recommend
I wanted to take a moment to personally express our gratitude for the positive review you left for our community. Your feedback means a lot to us, and we are thrilled to learn about your positive experience. Thanks, The Flatts
|Recommended: YesI recommend — i love living here
We couldn't be happier to read your wonderful review expressing your love for living in our community. Your words truly warmed our hearts and reaffirmed our commitment to providing an exceptional living experience for all our residents.
Creating a place that feels like home and brings joy to our residents is at the core of what we do. We're dedicated to maintaining the high standards that have led to your positive experience so far.
If there's ever anything you need, any suggestions you'd like to share, or any way we can continue to enhance your time here, please don't hesitate to reach out. Your happiness is our priority, and we're here to support you in any way we can.
Thank you once again for your kind words and for choosing to be a part of our community. We're privileged to have you here and look forward to continuing to provide you with a comfortable and enjoyable living environment.
|Recommended: YesMove in, fall 23’ — Nice staff and helpful with check in, love to see the maintenance staff out front too Sadly Our apartment was a bit dusty on move in but besides that great so far
Thank you so much for taking the time to leave such a warm and positive review about your experience with us. We're absolutely delighted to hear that you found everyone to be kind and accommodating within our community.
Your feedback truly means a lot to us, as creating a welcoming and supportive environment is one of our top priorities. We believe that kindness and accommodation contribute significantly to fostering a positive atmosphere, and it's wonderful to know that this resonated with you.
We're committed to maintaining this level of service and attitude towards all our members. Your review serves as a great encouragement to our team and reaffirms that our efforts are making a positive impact.
If there's anything else you'd like to share or any suggestions you might have for us to further enhance your experience, please feel free to reach out. Your insights are invaluable in helping us continuously improve.
|Recommended: YesNice place to live — Nice place to live and friendly. Staff made move in easy and welcoming.
I wanted to take a moment to personally express our gratitude for the positive review you left for our community. Your feedback means a lot to us, and we are thrilled to learn about your positive experience. thanks, The Flatts
|Recommended: YesStaff is wonderful — Everyone is very kind and accommodating
Thank you so much for taking the time to leave such a warm and positive review about your experience with us. We're absolutely delighted to hear that you found everyone to be kind and accommodating within our community.
Your feedback truly means a lot to us, as creating a welcoming and supportive environment is one of our top priorities. We believe that kindness and accommodation contribute significantly to fostering a positive atmosphere, and it's wonderful to know that this resonated with you.
We're committed to maintaining this level of service and attitude towards all our members. Your review serves as a great encouragement to our team and reaffirms that our efforts are making a positive impact.
If there's anything else you'd like to share or any suggestions you might have for us to further enhance your experience, please feel free to reach out. Your insights are invaluable in helping us continuously improve.
The Flatts
|Recommended: YesReview — Review
Edwin, Thanks for leaving us a 5 star review we appreciate the feedback.
|Recommended: NoLess for more — Everyone I know goes over for gas n electric it’s annoying that they lie to you when you go on a tour. They say most ppl don’t go over n if they do it’s by 5. At university orchard they get a 100 spending limit which is a lot better and ends up being cheaper or around the same price after the gas and electric overcharges at the flatts. Plus you get a balcony and university orchard. Tired of paying more for so much less 🤷🏼♀️.
Angelina, Thanks for leaving your honest review, during the colder months there is a higher overage for residents as the gas is for the heat and hot water. We cannot determine your usage as it is based off the meter readings in each unit. You are getting a $100 allowance for the Electric for a full 4 bedroom it is $25 per person for the allowance, we do not have balcony's here however we have great customer service, Fast and reliable maintenance and much more amenities and competitive rates! Thanks, The Flatts
|Recommended: YesQuality — Quality college housing
Maya, Thanks for your honest review!