Ratings & Reviews
Resident Reviews
|Recommended: YesTHANKS FOR DELETING MY HONEST REVIEW I’ll add it again
INCREDIBLE maintenance staff On the weekends it can be
very noisy since they're thin walls but great place
overall....just wish they had a pool. Besides that, I didn't have the best experience talking to Stephanie Lee. My friend told me she's one of the boss ladies. So I had left flowers outside and they were gone when I came back to my apartment landscaping came. Long story short the maintenance staff grabbed my plants before landscaping came. Stephanie Lee rudely refused to tell me the landscaping company so I could reach out to them myself since she was occupied with a budget meeting'. I thought I could be helpful instead of waiting on her since she was so busy but nah. However she will always tell you to have a great day. I can't really pinpoint it but she doesn't seem friendly nice and has a bad attitude. Other than that, everyone else here is friendly and helpful
response from property -Lily,
I’m sorry you didn’t have the best experience speaking with me “Stephanie Lee’. I didn’t feel the need to provide you with the Landscaping’s number because I didn’t necessarily know exactly how your flowers became missing. It’s my job as a Community Manager to investigate these things before I assume it was the Landscaping Company. I was busy at the time and overheard the staff talking with you and decided to chime in and tell you when I was free, I was going to look into it and got back to you within 6 minutes of you addressing this issue.
Per our conversation, you cannot leave personal items outside your unit or out front of our building. I’m sorry you are unhappy with the conversation we had; I just didn’t feel comfortable giving you the landscaping number if I wasn’t 100 percent sure if they are the ones who disposed of your plants. Luckily our great maintenance had them and held on to them as a courtesy as we did not know whose plants they were. We have landscaping here monthly to refresh flowers and do mulch work and having your personal items outside the building you live in prevents the Landscaping Company to complete the work they need to do for our community. If you have any questions or concerns, please feel free to stop in and see me as I’ll be happy to discuss any other concerns you have. Best, Stephanie Lee
|Recommended: YesINCREDIBLE maintenance staff On the weekends it can be very noisy since they’re thin walls but great place overall….just wish they had a pool. Besides that, I didn’t have the best experience talking to Stephanie Lee. My friend told me she’s one of the boss ladies. So I had left flowers outside and they were gone when I came back to my apartment landscaping came. Long story short the maintenance staff grabbed my plants before landscaping came. Stephanie Lee rudely refused to tell me the landscaping company so I could reach out to them myself since “she was occupied with a budget meeting”. I thought I could be helpful instead of waiting on her since she was so busy but nah. However she will always tell you to have a great day. I can’t really pinpoint it but she doesn’t seem friendly nice and has a bad attitude. Other than that, everyone else here is friendly and helpful
Lily,
I’m sorry you didn’t have the best experience speaking with me “Stephanie Lee’. I didn’t feel the need to provide you with the Landscaping’s number because I didn’t necessarily know exactly how your flowers became missing. It’s my job as a Community Manager to investigate these things before I assume it was the Landscaping Company. I was busy at the time and overheard the staff talking with you and decided to chime in and tell you when I was free, I was going to look into it and got back to you within 6 minutes of you addressing this issue.
Per our conversation, you cannot leave personal items outside your unit or out front of our building. I’m sorry you are unhappy with the conversation we had; I just didn’t feel comfortable giving you the landscaping number if I wasn’t 100 percent sure if they are the ones who disposed of your plants. Luckily our great maintenance had them and held on to them as a courtesy as we did not know whose plants they were. We have landscaping here monthly to refresh flowers and do mulch work and having your personal items outside the building you live in prevents the Landscaping Company to complete the work they need to do for our community. If you have any questions or concerns, please feel free to stop in and see me as I’ll be happy to discuss any other concerns you have. Best, Stephanie Lee
|Recommended: YesAmazing amenities
Christy, thank you for taking the time to leave us a honest rating, we greatly appreciate it! The Flatts
|Recommended: YesJaeGotchu — Great living area and a great staff
Ju'Vohn, Thanks for taking the time to leave us an honest review during our review campaign, we appreciate the feedback! I’m glad you love staying here, if there is anything you need, please let us know as we are always here to help. Thanks, The Flatts
|Recommended: YesI love living here I currently live in a 2x2 that was fully renovated before I moved in. Rent is very reasonable for the quality of the apartment and the amenities included. The front desk staff are all very friendly and maintenance is quick to respond with any issues I have had. I feel very safe living here.
Rani, Thanks for taking the time to leave us an honest review during our review campaign, we appreciate the feedback! I’m glad you love staying here, if there is anything you need, please let us know as we are always here to help. Thanks, The Flatts
|Recommended: YesFinally found my home — I have lived in the Flatts for about one year now and I have fallen in love with this apartment complex. For example, the staff make themselves known by a first name basis and are always very very friendly. They make me feel heard when I'm having an issue and they are always quick to address and maintenance issue. The facilities offered are extremely clean and a joy to use Stephanie is incredibly friendly and is always there to help
Madison, Thank you for taking the time to leave us an honest review during our April review campaign, we appreciate the feedback! We absolutely love having you as a resident and are glad you love the services we provide. I have an open-door policy for ALL the residents here and am always here to help even if it's just for a little small talk! Thanks for being AWESOME, Best, The Flatts
|Recommended: YesLove it
Thanks for taking the time in leaving us an honest rating during our April review campaign.
|Recommended: YesJust toured and I am in love the complex Staff was very friendly helpful and was able to answer any question I have. Can't wait to move in in August
Gaby, thank you for taking some time to leave us an honest review during our April review campaign, we appreciate your feedback and cannot wait to see you in July!. Thanks, The Flatts
|Recommended: YesThe flatts is so nice Very updated and lots of fun things to do Would definitely recommend living here
Hope, thank you for taking some time to leave us an honest review during our April review campaign, we appreciate your feedback and enjoy having you here. Thanks, The Flatts
|Recommended: YesGreat place to live — The flatts is clean, convenient, and attentive. It’s a great place to live in general or if you attend Salisbury University.
Alexis, Thanks for the honest review, we appreciate your feedback! We do our best to make sure the community is clean and safe. We love having you here. Thanks, The Flatts
|Recommended: YesLove it — So far I love it
Thank you for your review Angel. We are so glad you are enjoying your stay at The Flatts so far. Please let us know if you need anything in the future!
|Recommended: YesVery pleased with fast work orders completed — Pleased on how fast and prompt work orders are worked on
Tia, Thank you for your honest review! Maintenance is very quick and prompt with completing work orders and we are glad they can help. Thanks, The Flatts
|Recommended: YesVery pleased with fast work orders completed — Am very pleased at how they handle issues that may arise with the apartment love living here
Tia, Thanks for leaving us an honest review! We are glad you love your apartment and are enjoying your stay here! Thanks, The Flatts
|Recommended: YesI like how modern it looks and how updated most of the appliances are. — I like living here so far, I have not come across any differences just yet.
Roseanne, Thanks for leaving us an honest review, we appreciate your feedback! If there is anything you need please let us know. Best, The Flatts
|Recommended: YesGood place to live — a good place to live, good parking, mateience is fast and very professional, clean, and quiet. heating does a good job. some minor apartment damages but nothing that would be unlivable.
Julie, Thanks for your honest review we appreciate your feedback! We are glad you are enjoying your stay here if there is anything you need please let us know. Thanks, The Flatts