Ratings & Reviews

Overall Rating

(129 reviews)
98.4% of customers recommend this property

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Resident Reviews

submitted by Reagan B. - |Recommended: YesReview — Maintenance staff is amazing Always helping and very sweet
response from property -Thank you so much for your honest review we greatly appreciate it! So glad our maintenance staff is doing such an amazing job 😊
submitted by Briden - |Recommended: YesI love my apartment. Beautiful property overall, the amenities are awesome. One issue is that it always smells like weed. At least a few times a week, it stinks of weed and travels through the air vents into my apartment. And the typical loudness of college students but that comes along with student housing. Overall, I adore it here.
response from property -Briden, Thanks for leaving us your honest review we appreciate you feedback and love having you here! If you come across this again, please call the office at any time and we can inspect the units as there is a no smoking policy in the lease agreement. If you have any other concerns, please call our office. Best, Stephanie Community Manager.
submitted by Jackson H. - |Recommended: YesExcellent Off-Campus Housing — One of the better college apartment housing complexes in Salisbury to live at. The staff is friendly and accommodating to any problems that may arise. I definitely recommend.
response from property -Jackson, Thanks for taking the time out to leave us an Honest revie, we appreciate your feedback! We are glad you love The Flatts.
submitted by Precious W. - |Recommended: YesN a — N a
response from property -Precious, Thanks for leaving us your honest rating! Your feedback is important to us! Thanks, The Flatts
submitted by Marissa M. - |Recommended: YesFlatts — I’ve been living at the flatts, and the apartment itself is really nice and the area is a good area. There’s also plenty of parking and a guest parking lot. I also like the fact that there’s a small dog park. However, the staff at least some of them Are not the nicest when handling situations. They’re also not the most flexible with things. However, it’s a good place to live for a college student and the money isn’t bad.
response from property -Marissa, Thanks for leaving us your honest review, we appreciate your feedback!
submitted by Jenna F. - |Recommended: YesGreat except for the overwatering — I enjoy living at The Flatts, but the amount of water used on the lawn on a daily basis is leading to issues. It leaves puddles in the sidewalks and by the curbs in the streets which grow algae and insects. The grass is most always wet and it smells. If daily watering could be cut back especially when it rains and better drainage incorporated that would help the issue tremendously.
response from property -Thank you for the review Jenna! We appreciate the honest feedback, we will look into new ways that we can help eliminate excess water in the future to better help our tenants! - Flatts Salisbury Team
submitted by Adanne U. - |Recommended: NoUnfair prices — I am being honest the presentation is nice but the amount of hidden fees is just unreasonable. Many of us are college students and many of us are human beings who wished our fellow human beings would have sympathy for us as well. Not at all satisfied with this housing and will not recommend to others.
response from property -Hi Adanne! Thank you leaving us a review. We love interacting with our college students on property. Reviewing your accounts record upon move in, there were no hidden fees added to your account. However, you were required to pay the standard parking and utility fees that are discussed prior to you signing a lease and before move in. We would love to go over this with you, please reach out to the front office so we can better assist you! - Flatts Salisbury Team
submitted by Nicholas M. - |Recommended: YesFirst Review — I would recommend this place for someone to live in
response from property -Thank you Nicholas! We have loved having you here! Thank you for taking the time to leave us a review. - Flatts Salisbury Team
submitted by Joseph - |Recommended: YesAt night the bedroom is filled with German cockroaches.
response from property -Hey Joseph! Thanks for the feedback. We take issues like this seriously as we want to provide a quality service for our tenants, please reach out with more information so we can better assist you! Thank you for letting us know about this and we appreciate you taking the time to leave a review. - Flatts Salisbury Team
submitted by Joseph - |Recommended: YesAt night the bedroom is filled with German cockroaches.
response from property -Thank you so much for your honest review. We're sorry that you were having issues. If you are still having issues, please reach out to us.
submitted by Helen H. - |Recommended: YesN A — N A
response from property -Thank you so much for your review! We love having you here at The Flatts!
submitted by Michella S. - |Recommended: YesMove in — Was good
response from property -Thanks, Michella!
submitted by Styles W. - |Recommended: Yes224 207 — well designed infrastructure small bug insect problem
response from property -Hi Styles, thanks for the review. We will be more than happy to resolve the insect issue. Please make sure to contact the office!
submitted by Calvin B. - |Recommended: YesThe Flatts — Great place.
response from property -Thanks, Calvin!

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.