Ratings & Reviews

Overall Rating

5
(195 reviews)
96.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Leslie - |Recommended: YesI love it here The location is close to everything The amenities are an added bonus
response from property -Leslie, Thank you for sharing! We’re so glad you love it here. The convenient location and added amenities really do make a difference, and we’re happy you’re enjoying both!
submitted by Leslie - |Recommended: YesI love living here The staff is so quick to respond The location is close to everything The amenities are awesome
response from property -Leslie, Thank you for the kind words! We’re so happy to hear you love living here. Our team takes pride in being responsive, and we’re glad you’re enjoying the convenient location and awesome amenities!
submitted by Sarron S. - |Recommended: YesNoise at night — Im aware this is not your fault and while it is nice to have the pavilion being right outside, there needs to be a way to control when people can throw parties because the noise is unbearable They sometimes go past midnight and they are so loud especially for buildings out front and units on the bottom floor. It is very disturbing
response from property -We do have a form that residents are required to complete for gatherings; however, in many cases, these events are unauthorized. Please contact our on-call service so we can promptly address the situation. Thank you for bringing this to our attention. Best regards, The Flatts Management Team
submitted by Mike - |Recommended: YesI love living here ,the gym and the events makes it even better. I would recommend to anyone.
response from property -Thank you so much for your kind words! We’re thrilled to hear that you love living here and that you’re enjoying the gym and our resident events. Creating a welcoming community with great amenities is very important to us, and we truly appreciate your recommendation. We’re glad to have you as part of our community!
submitted by Roudy M. - |Recommended: YesNice apt — Thank you so very much but I need change my unit for some reason
response from property -Roudy, We will give you a call!
submitted by Karleigh *. - |Recommended: YesBest Student Housing in Salisbury — The staff is super friendly and always quick to help with any maintenance requests or questions. The apartments are clean, spacious, and perfectly located for students — close to campus, restaurants, and everything you need. I really appreciate how safe and well-kept the property feels, and the management cares about making it a comfortable community for students. Definitely recommend to anyone looking for reliable, convenient, and quality housing in Salisbury
response from property -Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve had such a positive experience with our team and community. Our goal is always to provide a clean, comfortable, and supportive living environment, and it means a lot to know you feel at home here. We appreciate you recognizing our efforts in maintenance, safety, and convenience — especially for our student residents. Thank you for recommending us, and we’re grateful to have you as part of our community! 💛
submitted by Mel - |Recommended: YesWe have enjoyed our time at the Flatts, the Flatts staff has been helpful and accommodating. Safety is key, so we would appreciate a little more oversight at night and evenings in the parking lot and walkways.
response from property -Thank you so much for sharing your experience and kind words about our team! We’re so glad to hear you’ve enjoyed your time at The Flatts. Your feedback about evening and nighttime oversight is greatly appreciated resident safety is very important to us. We’ll be sure to share your suggestion with our management team as we continue working to enhance the community experience for everyone.
submitted by Sundina J. - |Recommended: NoQuestionable move out policies. The same standards at move-in are not upheld at move out. I’ve requested phone calls to discuss things with no phone calls. Emails are not read and answered correctly, hence the reason a discussion is necessary. Prior to move out, there were no issues with the apartment complex. But upon moving out, even though the resident did everything that was expected, again the same expectations up upon move out are not the same as moving in. The apartment complex makes sure that they cover themselves, not the residence.
response from property -Thank you for taking the time to leave us your review. As discussed, please note that all disputes must be submitted in writing. Per our records, your concerns were responded to within 48 hours of your original outreach. Upon inspection, there was a softball-sized damage to one of your walls, for which you are responsible, as well as touch-up paint required on another wall. In addition, the charges in the common areas are shared responsibilities, and those costs are evenly split among you and your roommates. We kindly ask that you refer back to your lease agreement, your move-out inspection, and the itemized move-out charges that were provided prior to your departure for further clarification. We value your feedback and appreciate you taking the time to share your experience with us.
submitted by Gloria O. - |Recommended: YesGloria Move in — This is a nice place to live only problem is walls are thin other than that it’s fine and personal preference 5 stars
response from property -Thank you so much for taking the time to share your feedback and for giving us 5 stars! 🌟 We’re so glad to hear that you enjoy living here and appreciate your kind words. We do understand that sound can travel between walls at times, and we’ll continue working on ways to make everyone’s experience as comfortable as possible. Your feedback means a lot and helps us improve. We’re happy to have you as part of our community!
submitted by Ethan B. - |Recommended: YesN A — N A
response from property -Ethan, thank you for leaving us 5 stars! We are excited to welcome you to The Flatts.
submitted by Andre C. - |Recommended: YesGreat Living For All — The Flatts at Salisbury offers tremendous amenities with welcoming staff and a serene scenery. The staff offer copious activities throughout the year and always lend a helping hand. I would put this as a 1 spot considering all other living situations around.
response from property -Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the amenities, our community events, and the support from our team. Creating a welcoming environment and providing a place that feels like home is always our top priority. We truly appreciate you recognizing our efforts and for recommending The Flatts at Salisbury as your top choice. We’re lucky to have residents like you!
submitted by Anitra B. - |Recommended: YesMove-in — Great place to live, with friendly staff
response from property -Anitra, thank you for the kind review, we appreciate it and are excited to welcome you to The Flatts!
submitted by Neima D. - |Recommended: YesThe flatts — Good
response from property -Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying The Flatts!
submitted by Allyson P. - |Recommended: YesMove in review — Room was clean upon entry. Some minor issues with bathroom area, a maintenance request have been placed. Staff members were kind and quick.
response from property -Allyson, thank you for your feedback! We’re happy to hear your move-in went smoothly and that our team was able to provide quick support. We appreciate you letting us know about the bathroom issue and are glad you submitted a maintenance request so we can get it resolved right away. Welcome home!
submitted by Malena K. - |Recommended: YesGreat — The apartment is great
response from property -We’re so glad to hear that you’re enjoying your apartment! Thank you for sharing your feedback—welcome home!

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

Frequently Asked Questions

The Flatts Salisbury has an overall rating of 5 out of 5 stars, based on 195 resident reviews.