Ratings & Reviews

Overall Rating

5
(195 reviews)
96.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Leonna L. - |Recommended: YesI love it here, highly recommended — I would tell them it’s a safe and comforting place to live with like people in similar situations.
response from property -Leonna, Thanks for taking the time out to leave us an honest review! I am glad you and enjoying your stay and loving our safe community. If you need anything please let me know. Best, Stephanie Lee - Community Manager
submitted by Kyle D. - |Recommended: YesQuality environment with very helpful people — Helpful people wiith a great enviorment all around
response from property -Kyle, Thanks for your honest review, we appreciate your feedback! Having a great environment and helpful people to assist with residents is our top priority here at The Flatts. If you need anything please let us know as we are always here to help. If you have not enrolled in our texting notifications, please do so as we send out important reminders and wouldn't want you to miss out on anything going on in our community. Text THEFLATTSFAM to 51378 to opt-in!! Thanks, Stephanie Lee - Community Manager
submitted by Glori B. - |Recommended: YesEverything was good — I would tell them it was a great environment with quality
response from property -Glori, I'm glad you are loving the community and the quality of our apartments. If you need anything we are always here to help. Thanks, Stephanie Lee - Community Manager
submitted by Elizabeth M. - |Recommended: YesOnly been 3 weeks, seems nice so far — Pretty nice so far. Clean, quiet before all the students move back at least , hot water, and cold A C.
response from property -Elizabeth, Thank you for your review. I'm glad you are enjoying your stay so far! It typically stays pretty quiet all year round. If you have any noise issues please let me know, you can email me anytime. Stephanie Lee Community Manager : [email protected]
submitted by Hannah S. - |Recommended: YesWell maintained and easy to navigate — peaceful, quiet, safe
response from property -Hannah, I'm glad you are enjoying your stay here and your feeling safe, quiet, and peaceful! It's very important that we have a safe and quiet community here, and with the courtesy office we have on-site makes it super safe. If there is anything you need please let me know. Thanks, Stephanie Lee- Community Manager
submitted by Evan L. - |Recommended: YesThe website told me to — Fancy door locks
response from property -Evan, Glad you love the electronic keys, it's something I love here too! If you need anything please let me know. Thanks, Stephanie Lee- Community Manager
submitted by Kevin D. - |Recommended: YesGreat — Nice place to live
response from property -Kevin, Glad you love where you live we are FlattOutAmazing.Thanks for your feedback, we appreciate you taking some time to leave a review. Thanks, The Flatts
submitted by Dana S. - |Recommended: YesBeautiful and well kept — peaceful and easy
response from property -Dana, It is very peaceful here at the Flatts and we strive to make sure everyone feels the same way. Thanks for your review, The Flatts Salisbury
submitted by Rebecca B. - |Recommended: YesAmazing — I like that they offer a study room for students.
response from property -Rebecca, The study room is a great amenity that we offer here at The Flatts with FREE printing available 24 hours! I am glad that you enjoy it and if there is anything you need please let us know. Thanks, Stephanie Lee- Community Manager
submitted by Darrien W. - |Recommended: YesGreat — Nice for college
response from property -Darrian, Thanks for your review! We appreciate your feedback. Thanks, The Flatts Salisbury
submitted by Leann C. - |Recommended: YesFLATTS — Very nice and clean. Great place to live if you're a young professional starting out or a college student.
response from property -Leann, Thanks for your review! We are glad you are enjoying your apartment and if there is anything you need in the future we are here to help 😁. Thanks, The Flatts Salisbury
submitted by Christian E. - |Recommended: YesNice place good wifi — nice place good wifi
response from property -Christian, Thanks for your honest review! If there is anything you need we are here to help 😁 Thanks, The Flatts
submitted by Nathalie C. - |Recommended: YesExcellent — maintenance is the best Best rates you will find in Salisbury
response from property -Thank you for your honest review Nathalie. We are so glad that you have had positive interactions with our maintenance staff and are overall pleased with living here. Please let us know if there is anything we can do for you in the future!
submitted by Greta H. - |Recommended: YesNice facility — Great place
response from property -Thank you for your honest review Greta. We are so glad you are enjoying your stay at The Flatts and please let us know if you need anything in the future!
submitted by Rachel F. - |Recommended: YesLiving at the Flatts — I would tell them that the overall rating I would give the Flatts is a 3.75 5. While I have liked my stay in both a two and one bedroom apartment, I have some issues that should be addressed. When the complex stated that we were going to be switching to xfinity, I contacted the clubhouse twice about my units service not working and it still hasn't worked to the point that I've been using the guest wifi for most of my stay this year. I would also put more effort into making sure the units are ready for new tenants because the amount of work orders I had to put in for maintenance that should have been checked beforehand is slightly disappointing. Lastly, for the amount of money I'm paying to live here, I would think I wouldn't be able to hear my neighbors arguing or doing other things throughout the day and night so I would think about putting more resources into this area.
response from property -Rachel Thanks for your honest review! I'm sorry you are still experiencing Wi-Fi issues, I've resent you instructions for your wifi set up and if you still cannot set it up I can send someone over to help assist you and if that still doesn't work this may be an issue Xfinity will have to fix. If you are having issues with neighbors being loud please send what apartment the noise is coming from and we will contact them. If you have any other issues please contact our office at 410-572-6101. Thanks, Flatts staff

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

Frequently Asked Questions

The Flatts Salisbury has an overall rating of 5 out of 5 stars, based on 195 resident reviews.